I can’t praise Malcolm highly enough. The help and support he has given our business over the years is impeccable. Malcolm understands our requirements and the demands we face, he is an extension of our business rather than an external service provider. We have worked with THP Solicitors for 5 years and prior to that, we managed legal issues on an ad-hoc basis. I was concerned at the start as to how it would work and would we have enough work to warrant the expenditure.
Very quickly I realised that there was so much THP could offer and support us with, I wish I had done it sooner. Malcolm has assisted us through many different areas including contract review and rewrite, employment law, legal action, and guidance on a management restructure.
Having the peace of mind that we have a retainer in place makes it much easier to make financial decisions when it comes to legal matters. Previously ad-hoc work meant escalating costs, no consistency as we didn’t have one company or point of contact that understood our business, but worst of all, we wouldn’t always seek professional advice and try to handle it internally.
THP are flexible on how we manage the retainer, and they keep me updated its status. Work is only started once approval is received from myself, including projects that my management team are working on with Malcolm. I have quarterly reviews with Malcolm even if we have no projects outstanding, and he will call me regularly to make sure we are ok. We talk through challenges in the business and how he could best assist us. Malcolm is an extension of our business.

Malcolm Head with THP Solicitors has been the ‘in-house counsel’ at TrustID since 2018. During this time, he has advised on a wide range of legal matters including contract, commercial and corporate.
Malcolm always makes himself available, resulting on our business being able to deal with all legal matters in a very efficient and timely manner. In cases where Malcolm has not had the specific legal experience required, he has been quickly able to introduce us to appropriate legal expertise.
The arrangement results in TrustID essentially having the benefits of a “in-house Lawyer” with the support of a local law firm at the cost of a regular, reasonable, and flexible legal retainer that we can predict and budget for.
I would highly recommend this type of arrangement for all small to medium sized enterprises looking for a comprehensive legal advice service that gives a speedy and effective response in return for a reasonable and regular retainer.

Malcolm Head with the support of The Head Partnership Solicitors has operated for the last ten years effectively as general counsel to the West Wycombe Estate and its subsidiary sporting company EJ Churchill Ltd.
Having Malcolm available for advice on contractual commercial and operational issues has always been a huge advantage and hugely reassuring.
His response times and availability are excellent and he is always concluded matters speedily and given us the levels of constructive advice we require.
We have taken the opportunity of recommending him to a number of small and medium sized businesses who are clients of the sporting estate and they too have been very happy with the service.
Sir Edward Dashwood and I are happy to recommend his services.

Henley Festival engages the services of Malcolm Head at The Head Partnership on an annual retainer basis. The main bulk of the work is contractual, the majority being between the Festival and artists/performers whereby the Festival takes advice on artist contracts, the higher value ones sometimes being quite complex.
Within our retainer we also use the services of Malcolm Head at The Head Partnership as general counsel across a wide range of issues and problems that arise with running a small business and an event.
These may include employment issues, dispute resolution with customers, incidents that occur during our event, problems with suppliers etc.
The advice we receive and the ability to call upon Malcolm Head at The Head Partnership’s services when required is absolutely invaluable and the information and guidance is always excellent and delivered in an uncomplicated manner.

CSignum is a tech startup focused on through water communications and therefore resources are constrained as we build our business.
Since the company’s establishment, Malcolm has provided the company with in-house commercial legal assistance across the broad spectrum of our requirements, such as review of Non-Disclosure Agreements, development of appropriate Master Service Agreements and other commercial agreements with partners and customers.
Malcolm’s advice has been invaluable as we continue to build our base and, being “pre-revenue”, the simple fee structure has assisted us to have excellent visibility to our cash flow.
Malcolm’s incredibly broad experience has enabled CSignum to deliver high quality agreements with our partners, including government, and all done with the look and feel of a permanent in-house legal team.
Additionally, Malcolm has provided many of our people, most of whom have a technical or engineering background, with valuable commercial training so that everybody looks at the business with fresh “commercial” eyes.